You hired two agents mid-month
Add two seats today rather than upgrading the whole plan for two people. They can answer chats within minutes, and you are charged for the seats, not the tier.
One more person on the team, without moving to a bigger plan.
A seat is one person who can log in: an agent answering chats, a manager watching a pipeline, an accountant issuing invoices. Every plan comes with a number of them, and when your team outgrows that number you have two options — jump to the next plan, or buy the seats you actually need.
This is the second option. Seats are charged monthly, take effect the moment they are added, and come off the same way when someone leaves. The rate is banded by how many you already hold — the panel above shows the bands in your own currency, so the cost of the next seat is never a surprise.
A seat carries whatever role you give it. Adding one does not widen anybody's access — permissions stay exactly where your role settings put them.
Add two seats today rather than upgrading the whole plan for two people. They can answer chats within minutes, and you are charged for the seats, not the tier.
Ramp up for Eid or a campaign, then remove the seats when it is over. Nothing about the rest of your plan changes.
An accountant or a client who only reviews reports still needs a login. A seat plus a restricted role is much cheaper than the plan above.
One extra seat is a fraction of the gap between two tiers — and you keep the plan you already know.
The user loses access at once and billing stops at the next cycle. Their conversations, leads and notes stay where they are — nothing is deleted with the seat.
No. Add-ons start from the Growth plan upwards. On Free the answer to needing a second person is the Growth plan.
Per seat, per month, at the band the seat falls into. The panel above shows the bands in your own currency.
Switch it on from your billing page — it takes effect immediately and comes off the same way.
